REFUND POLICY

Effective Date: May 30, 2026  |  MyNextOffer, LLC

1. Subscription Model

MyNextOffer offers recurring subscriptions (Starter, Pro, and Premium), billed monthly or annually as chosen at checkout. Your subscription begins immediately upon purchase and renews automatically on your billing date — each month for monthly plans, each year for annual plans — until you cancel. Cancelling a monthly plan takes effect at the end of the current month; cancelling an annual plan takes effect at the end of the year you have already paid for. Partial-year refunds are not provided.

By subscribing, you authorize MyNextOffer, LLC to charge your payment method on file through Stripe on a recurring basis until cancellation.

2. All Sales Are Final

All subscription fees are non-refundable, except where a refund is required by applicable law. This includes initial purchases, renewals, and plan upgrades. Prorated refunds for partial billing periods are not provided.

Because you can cancel at any time and retain access through the end of the period you have already paid for, we do not issue refunds for unused time. If you believe you are entitled to a refund under applicable consumer-protection law, contact billing@mynextoffer.io and we will review your request.

3. Cancellations

You may cancel your subscription at any time through your account settings or by contacting support. When you cancel:

• Your subscription will not renew at the next billing date.
• You retain full access to your plan features through the end of your current paid period.
• No partial refunds are issued for unused days in a billing cycle.
• Your data (profile, outreach tracker, and outreach history) is retained for 90 days after cancellation, then deleted.

To cancel, go to Settings → Billing → Cancel Subscription or email support@mynextoffer.io.

4. Non-Refundable Circumstances

The following are not eligible for refunds:

• Initial purchases and renewal charges
• Partial months remaining after cancellation
• Plan upgrades (e.g., Starter to Pro)
• Accounts suspended or terminated for violations of our Terms of Service
• Failure to cancel before a renewal date

5. Disputed Charges

If you believe you were charged in error, please contact us at billing@mynextoffer.io before initiating a chargeback with your bank or card issuer. We resolve billing disputes quickly and prefer to work directly with you.

Chargebacks initiated without first contacting us may result in immediate account suspension pending investigation.

6. Payment Failures

If a renewal payment fails, we will retry the charge and notify you by email. If payment is not resolved within 7 days, your account will be downgraded until payment is updated. You can update your payment method at any time through Settings → Billing → Manage Payment Method.

7. Contact Us

For billing questions or refund requests, contact us at: