REFUND POLICY

Effective Date: October 13, 2026  |  MyNextOffer, LLC

1. Subscription Model

MyNextOffer offers recurring subscriptions (Starter, Pro, and Premium), billed monthly. Your subscription begins immediately upon purchase and renews automatically each month on your billing date until you cancel. Cancelling takes effect at the end of the current month. Partial-month refunds are not provided, except as listed in Section 2A.

By subscribing, you authorize MyNextOffer, LLC to charge your payment method on file through Stripe on a recurring basis until cancellation.

2. All Sales Are Final

All subscription fees are non-refundable, except where a refund is required by applicable law or listed in Section 2A. This includes initial purchases, renewals, and plan upgrades. Prorated refunds for partial billing periods are not otherwise provided.

Because you can cancel at any time and retain access through the end of the period you have already paid for, we do not issue refunds for unused time. If you believe you are entitled to a refund under applicable consumer-protection law, contact billing@mynextoffer.io and we will review your request.

2A. When We Refund Unused Time

We refund the unused part of the period you already paid for when:

• we close your paid account, or stop offering the Service, for a reason other than a violation of our Terms of Service (Terms Section 13); or
• we change the Terms of Service, you do not accept the change, and you cancel and ask us for the refund (Terms Section 1.1).

For the second case, cancel in Settings → Subscription → Open Billing Portal → Cancel subscription and email billing@mynextoffer.io. The refund goes to the original payment method.

3. Cancellations

You may cancel your subscription at any time through your account settings or by contacting support. When you cancel:

• Your subscription will not renew at the next billing date.
• You retain full access to your plan features through the end of your current paid period.
• No partial refunds are issued for unused days in a billing cycle, except as listed in Section 2A.
• Your account stays open as a Free Profile. Your profile, outreach tracker, and outreach history are kept until you delete your account from Settings → Account → Delete Account.

To cancel, go to Settings → Subscription → Open Billing Portal → Cancel subscription or email support@mynextoffer.io.

4. Non-Refundable Circumstances

The following are not eligible for refunds:

• Initial purchases and renewal charges
• Partial months remaining after cancellation, except as listed in Section 2A
• Plan upgrades (e.g., Starter to Pro)
• Accounts suspended or terminated for violations of our Terms of Service
• Failure to cancel before a renewal date

5. Disputed Charges

If you believe you were charged in error, please contact us at billing@mynextoffer.io before initiating a chargeback with your bank or card issuer. We resolve billing disputes quickly and prefer to work directly with you.

Chargebacks initiated without first contacting us may result in immediate account suspension pending investigation.

6. Payment Failures

If a renewal payment fails, we will retry the charge and notify you by email. If payment is not resolved within 7 days, your account will be downgraded until payment is updated. You can update your payment method at any time through Settings → Subscription → Open Billing Portal.

7. Contact Us

For billing questions or refund requests, contact us at: